Effective Date: September 6, 2025
XpressEyeCare (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website xpresseyecare.com and our virtual eye care services.
1. Information We Collect
When you use our website or services, we may collect the following information:
Personal Identification Information: Full name, date of birth, contact information (phone number, email address), and billing information.
Health Information: Eye health history, medications, allergies, and other relevant medical information.
Eye Images: Photos of your eyes submitted for evaluation.
Payment Information: Credit/debit card details or Zelle payment information.
Technical Information: IP address, browser type, device information, and website usage data.
All collected health information is handled in accordance with HIPAA regulations and kept strictly confidential.
2. How We Use Your Information
We use the information collected to:
Provide virtual eye care services and consultations via Zoom.
Review your medical history and eye photos prior to your appointment.
Process payments for services rendered.
Communicate with you about your appointments, prescriptions, or follow-ups.
Improve our website, services, and user experience.
We do not sell, rent, or trade your personal or health information to third parties.
3. How We Protect Your Information
We implement industry-standard security measures to protect your information, including:
Secure, HIPAA-compliant Zoom consultations.
Encrypted data transmission for forms and payment processing.
Limited access to patient information—only authorized staff and doctors can view your data.
Secure storage of digital records and photos.
4. Sharing Your Information
We may share your information only as necessary to:
Provide treatment and coordinate care with your pharmacy if needed.
Comply with legal requirements or respond to law enforcement requests.
Protect against fraud, abuse, or other illegal activity.
We do not share your personal information with advertisers or marketing companies.
5. Cookies and Tracking
Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and provide personalized content. You may disable cookies in your browser settings, but some features of the site may not function properly.
6. Your Rights
You have the right to:
Access your personal and health information held by XpressEyeCare.
Request corrections or updates to your information.
Request deletion of certain data, subject to legal or regulatory obligations.
Withdraw consent for the use of your health information for non-treatment purposes.
To exercise any of these rights, please contact us at [[email protected]].
7. Children’s Privacy
XpressEyeCare does not knowingly collect information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete the information.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions or concerns about this Privacy Policy or the way your information is handled, please contact us:
XpressEyeCare
Email: [email protected]